Board Thread:Moderator News/@comment-26140304-20181203230400/@comment-26563765-20181206171808

Acme Gamer wrote: Vilodenas wrote: I bought the Premium Earth & Water Mystery Chest,  but I can't open it. Does anyone know what "Due to one of the reasons below, Presents cannot be retrieved:" means? Hi there  Vilodenas, 

It basically means, either you will have your unit inventory full or either your item list is full. Try making space their and that will solve out your problem.

'That's all! Hope this helps😊 .' Hey Acme,

My problem was solved on its own. I already had plenty of unit space (30+) and I had inventory space (5?). I guess my game glitched and it didn't show the guild icon. I don't know if that was the problem or not, but when I reopened the game the icon was back and I could open the chest.

Thank you, lol.