Board Thread:Questions and Answers/@comment-8.39.249.160-20141122223646/@comment-25251916-20141125050150

Submit a ticket to Gumi support and they will help you out somehow, maybe. Make sure you have your player ID jotted down somewhere or know it by memory, friends, etc. because you will need to fill that out in order to submit one. Otherwise, if you have access to their support chat (beta), you can try over there instead.


 * https://www.gumisupport.com/hc/en-us/requests/new

This thread might also help with any ticket problems if you are waiting a great deal of time. It's just only in case if your tickel hasn't been resolved. You might find a similar situation from other players. Hope it gets resolved.


 * http://www.reddit.com/r/bravefrontier/comments/2nb702/post_connection_error_bug_thread/