Board Thread:Game News/@comment-26140304-20171101170554/@comment-30373133-20171113033153

Boy1da wrote: If you read my other post, you would see that I already have reported to Gumi, and they just give ya the run around.

After Gumi could not solve my issue, they just considered the case closed with no resolve. Because they may not be able to solve this problem in a span of 3 days. You would get a notification that asks to rate their service, because normally they'll be able to solve an issue in 3 days. This problem may be big, and they probably need more than 3 days. They wouldn't want to annoy you in the 3rd day when they still haven't solved the problem.