Board Thread:Help Board/@comment-69.49.86.116-20160114231156

I assume this is a common thing, so I hope I don't cause trouble posting this.

Yesterday, I had to get a new phone, and I guess I had assumed that brave frontier would transfer my account with game center like every other game does. I opened the app and was shocked to see it prompt me to make a new account. While it was loading initially, it actually showed my old player id. I understand that I wasn't that far into the game, seeing as I only had my account for maybe a week, but I would really like to get my account back. My team consisted of: Ice Goddess Selena, Dark Blade Zephyr, Aero (I actually like the defense Brave Burst it has), Drake Chief Aisha, and Marksman Lario.

I have messaged Gumi from ingame (Menu> Help > Contact Us > Account Issues > I did not link my account to Facebook. What should I do? > Good thing I still remember my Player ID!) but I haven't received word of my account being given back. I also no longer have my old phone, so I can not do a data transfer.

Is there anything I can possibly do to get my account back? 