Board Thread:Help Board/@comment-94.174.82.193-20151015133748/@comment-75.169.36.48-20151015212205

http://forums.gumi.sg/forum/news-boards/242622-stuck-at-downloading-connectivity-issue-advisory

This is the link that they sent me in the email. Hopefully this helps.

Also, I didn't know you could re-install and still keep your data. I'm on a guest account and have been terrified to do that.