Board Thread:Technical Issues/@comment-25144755-20190523033452/@comment-32467167-20190524152825

Dreamergirl3000 wrote: Thank you for your help. ^^ I do appreciate it, and I believe this did help at least a little bit. I figured out the first segment, since yes, I do have units that I don't have in my box that are in the lists and I intentionally sold them off, traded them or fused them, but I will try to submit a ticket, since that is rather new to me and, if they can help, that'd be great. Though, there is one more thing that I seem to have failed to put into account. During the recent King of Fighter event, I went through two runs of the Resummon. These were the first resummons I'd ever used, so I until now am greatly unfamiliar with them, but I know during that time that I was searching for Benimaru, so I sent back quite a few members of the six I ended up getting in the first round. Would it be possible that the Unit List recognized those units that I believe are missing as having been acquired in those resummons and added them to my discovery list, even if I hadn't necessarily downloaded their information yet? (After every summon, if I'm right, once you exit the Summon Gates, data that I assume is the new unit is downloaded into your device, but perhaps they caught onto the unit without needing that download?)

Thank you again for your time. ^^ Hi there  Dreamergirl3000, 

Hehe, your welcome it was a pleasure to help ya😊. So, what you are actually saying is that [according to resummons] this was the first time you have ever used resummoning and after the units are summoned [whie you were searching for  Benimaru ] you used the resummoning to resummon the units to obtain  Benimaru .

Firsty, if that is the case then the units that were summoned and after that were selected for re-summoning won't be listed up in your unit list neither would end up listing on the Library Archive. Also, that is correct the units that were summoned and after leaving the gate [through which the units were summoned], there data will be downloaded so that the framing [unit icon, moves, the way they would react etc] could work. So, hence these frames & the data is neccessary for the unit, so the data will be download. But if you think that the data from your mobile is missing then please note that all the data will be saved to your account and you can download the missing data by going to,


 * Menu => Settings => [Scroll downwards] Click or Tap (Full Download [1st priority] or Update [2nd priority]). 

If Full download doesn't work then and no data is downloaded then click update button to download any missing data.

'That's all! Hope this help'😊.