Board Thread:Technical Issues/@comment-25144755-20190523033452/@comment-32467167-20190523150313

Dreamergirl3000 wrote: Hello, I've recently become aware that I have some 6-star units on my unit lists (in the archives accessible from the menu on the home screen and the Arkas Library) that I do not have in my unit box. I consider myself a bit of a collector so I tend to keep any units I can't easily recover, and I would just like to know if there might be a way for me to discern through the game if it was an error on my part that caused these units to disappear, or if it's an issue on the part of the application.

In case this is relevant information, I have my game linked to my FaceBook account.

Thank you for your time. Hi there  Dreamergirl3000, 

Actually, the units that are in the archive doesn't mean that you will have them in your unit list too because it only contains the units you have discovered till now. You might have sold them out or maybe you have traded them out by mistake [if you had thought that your units were saved in the archive ~ though just a hunch]. However, if you don't think that you didn't trade them out or you didn't sell them out then you can go and submit a ticket [i.e if you think the units maybe un-recoverable & you didn't sell them out, just as you stated that you are collecter of units, a message would appear that the unit won't be obtainable afterward, so you can't sell them on your own pace].

Though, it would be best that you submit a ticket in such cases to Gumi. If they were obtainable then you should find a way to obtain them again [if you want them that is].

'That's all! Hope this help'😊.