Via App or In-game Contact Us Option

  1. Open Brave Frontier
  2. Touch/Open the Menu category which can be seen in the game's Home screen.
  3. Choose Help and open it.
  4. After opening the Help menu, you will find the Contact Us button in the upper right corner of the screen. Please refer to image below in yellow box.
Contact Us
  • After hitting the Contact Us button, an in-game browser will open so you can view the web form.
Contact Us Webformv2
  • Fill all the needed details before hitting Send and you are done. Do not forget to describe your concern as briefly as possible.

Via Game Title Screen

On the title screen of Brave Frontier before tapping to fully enter the game. You will see a Support link in the upper right corner of the screen. It will automatically direct you to the Contact Us form. See image below in red box for reference.

BF Title Screen Support

REMINDER: Brave Frontier (gumi Support) will reply or give updates regarding your concern to provided the e-mail address. Thus, please make sure that you can access the provided email.


You can also check an answer to your concern via Just tap/click Brave Frontier category to get the list of possible answers.

For tips and tricks or gameplay concerns, you can also visit the Official Brave Frontier Forum

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